jiliff Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data jiliff collects, how we use it, and the rights you hold as a player in the Philippines. We are committed to transparent, responsible data handling at every step.

Last updated: January 2025

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1. Information We Collect

When you register and use jiliff, we collect several categories of personal information necessary to provide a safe, compliant, and enjoyable gaming experience for Filipino players. Account information includes your full name, date of birth, email address, mobile number, and a government-issued identification number required for age and identity verification under Philippine regulations. We also collect payment-related information such as your preferred PHP transaction method, GCash or bank account details (where applicable), and transaction history — all of which are handled through secure, locally trusted payment channels.

In addition to information you provide directly, we automatically gather technical data when you access the jiliff platform. This includes your device type, operating system, browser version, IP address, and approximate geographic location within the Philippines. We collect usage data such as pages visited, games played, session duration, and click patterns to help us understand how players interact with the platform and to improve the overall experience. Cookies and similar tracking technologies are also used to remember your preferences and maintain your login session; full details are covered in the Cookies section of this policy.

2. How We Use Your Data

jiliff uses the personal information we collect for specific, legitimate purposes that are directly tied to delivering and improving our online gaming services to players in the Philippines. The primary purposes include verifying your identity and age to comply with Philippine gaming regulations, processing your PHP deposits and withdrawals securely and accurately, and maintaining the integrity of your account. We also use your data to provide personalised game recommendations, notify you of platform updates or changes to policies, and respond promptly to any support inquiries you raise with our team.

We may use anonymised or aggregated usage data for internal analytics, platform performance optimisation, and fraud detection purposes. Any communication we send you — such as account notifications or important platform updates — is strictly service-related; we do not send unsolicited promotional messages without your explicit consent. jiliff will never use your personal data for purposes beyond those stated in this policy without first obtaining your consent or being required to do so by applicable Philippine law. We retain your data only for as long as necessary to fulfil the purposes outlined here or to comply with legal obligations, after which it is securely deleted or anonymised.

3. Cookies & Tracking Technologies

jiliff uses cookies and similar technologies — including local storage and session identifiers — to ensure the platform functions correctly and to provide you with a consistent, personalised experience across devices. Essential cookies are required for the platform to operate; they manage your login session, remember your language and display preferences, and help protect your account from unauthorised access. Without these essential cookies, certain features of the jiliff platform cannot function correctly, and we therefore do not require separate consent to set them.

We also use analytical cookies to understand how players navigate the platform, which pages receive the most traffic, and where technical issues may be occurring. These cookies help us make data-driven improvements to jiliff that benefit all Filipino players. You have the right to control non-essential cookies through your browser settings at any time — most modern browsers allow you to block or delete cookies entirely, though doing so may affect some platform functionality. Please note that third-party service providers we work with (such as payment processors) may also set their own cookies when you interact with their services through our platform, and their use of cookies is governed by their respective privacy policies.

4. Data Storage & Security

jiliff takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All sensitive data — including account credentials and payment information — is encrypted both in transit and at rest using industry-standard protocols. Our servers are maintained in secure data centre environments with strict access controls, regular security audits, and continuous monitoring to detect and respond to any potential threats promptly.

We retain your personal data for as long as your account remains active or as required to fulfil our legal and regulatory obligations under Philippine law, including those related to anti-money laundering and gaming compliance. Once your data is no longer needed, it is securely deleted or permanently anonymised. While we work hard to protect your information, no security system is completely impenetrable, and we encourage you to use a strong, unique password for your jiliff account and to enable any additional security features we offer. If you suspect that your account has been compromised, please contact our support team immediately so we can take swift protective action on your behalf.

5. Sharing Data with Third Parties

jiliff does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes — this is a firm commitment we make to every Filipino player on our platform. However, we do share your information with a limited set of trusted service providers who help us operate the jiliff platform and deliver our services to you. These include payment processors and local PHP transaction partners who handle your deposits and withdrawals, identity verification providers who assist with KYC compliance, and technology partners who support our platform infrastructure and security systems.

All third parties who receive your data are contractually required to handle it in accordance with applicable data protection laws and to use it only for the specific purposes for which it was shared. We may also disclose your personal information to regulatory authorities, law enforcement bodies, or courts in the Philippines when we are legally required to do so, such as in connection with an investigation into fraud, money laundering, or other illegal activity. In such cases, we will provide only the minimum information necessary to satisfy the legal requirement. jiliff will never share your data with any party for reasons beyond those described in this policy without your prior consent.

6. Your Rights as a User

As a registered player on jiliff, you hold meaningful rights over your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable regulations. You have the right to access a copy of the personal information we hold about you, and to request that we correct any information that is inaccurate or out of date. If you believe that your data is being processed unlawfully or that we no longer need it for the purposes for which it was collected, you may request its deletion, subject to any overriding legal or regulatory obligations we are required to fulfil.

You also have the right to object to certain types of data processing, including profiling, and to request that we restrict how we use your data while a complaint or correction request is being resolved. Where we process your data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the email address provided in the Contact section of this policy. We will acknowledge your request promptly and aim to fulfil it within a reasonable timeframe in accordance with applicable Philippine data privacy law.

7. Minor Protection & Policy Updates

jiliff is strictly an 18+ platform and we do not knowingly collect personal data from individuals under the age of eighteen. Our registration process requires users to confirm their age and, where necessary, submit valid government-issued identification to complete verification. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account in accordance with our Terms and Conditions. Parents and guardians who believe their child may have registered on the platform are urged to contact our support team right away so we can investigate and act without delay.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through the platform or via your registered contact details. Your continued use of jiliff following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you have any questions about this policy or how your data is handled, you can reach our support team at [email protected] — we are happy to assist Filipino players with any privacy-related concerns.

Questions? We Have Answers.

Check our FAQ for quick answers about account privacy, data requests, and platform security. Or head straight to registration and start your jiliff journey today.